Privacy Policy
Effective Date: July 17, 2026
Last Updated: July 17, 2026
Pius Solutions, Inc. (“Pius Solutions,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your data.
By using our website at https://piussolutions.com, creating an account, or placing an order, you agree to the practices described in this policy.
Who We Are
Pius Solutions, Inc. is a Tennessee-based company supplying laboratory research compounds for qualified scientific research use only. Our website address is https://piussolutions.com.
Contact:
Pius Solutions, Inc.
132 Maple Row Blvd., Suite 640
Hendersonville, TN 37075
Phone: (615) 241-6850
Email: info@piussolutions.com
Information We Collect
Account and Order Information
When you create an account or place an order, we collect your name, email address, mailing address, phone number, and payment information. Payment data is processed securely by our third-party payment processors and is not stored on our servers.
Age Verification
To comply with our Research Use Only policy and restrict access to qualified purchasers, we collect your date of birth at the time you enter the site. This information is used solely to verify that you meet our minimum age requirement of 21 years.
Contact Form
When you submit a question or inquiry through our contact form, we collect your name, email address, phone number, and the content of your message.
Newsletter and SMS Subscriptions
If you subscribe to our newsletter or opt in to SMS communications, we collect your email address and/or phone number. You may unsubscribe at any time by clicking the unsubscribe link in any email or by replying STOP to any text message.
Automatically Collected Information
When you visit our website, we automatically collect certain technical information, including your IP address, browser type and version, pages visited, time and date of your visit, and referring URLs. This information is used to operate, maintain, and improve the website.
Cookies
We use cookies to support website functionality, including login sessions, shopping cart contents, and display preferences. Login session cookies expire after two days (or two weeks if you select “Remember Me”). You may adjust cookie settings in your browser, though doing so may affect site functionality.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Verify your age and purchaser qualifications
- Communicate with you about your orders, account, and inquiries
- Send newsletters and promotional emails (with your consent)
- Send SMS notifications (with your consent)
- Prevent fraud and unauthorized use
- Comply with legal obligations
- Improve our website and customer experience
We do not sell your personal information to third parties.
Who We Share Your Information With
We may share your information with trusted third-party service providers who assist us in operating our website and fulfilling orders, including:
- Payment processors — to securely process transactions
- Shipping carriers — to deliver your orders
- Email marketing platforms — to send newsletters and automated emails (e.g., abandoned cart recovery)
- SMS service providers — to send text message notifications
- Analytics and advertising platforms — including Google Tag Manager and Meta (Facebook), to understand website traffic and serve relevant advertising
- Spam detection services — to protect the integrity of form submissions
All third-party providers are contractually required to handle your data securely and only for the purposes we specify.
We may also disclose your information if required by law, court order, or to protect the rights and safety of Pius Solutions, our customers, or the public.
Cookies and Tracking Technologies
Our website uses cookies, pixels, and similar tracking technologies, including:
- Google Tag Manager — for managing analytics and marketing tags
- Meta Pixel — for measuring the effectiveness of our advertising on Facebook and Instagram
- Omnisend — for email marketing and automation
You can opt out of interest-based advertising through your browser settings or through industry opt-out tools such as the Digital Advertising Alliance at optout.aboutads.info.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain your account, comply with legal obligations, and resolve disputes. Order records are retained for a minimum of seven (7) years for tax and legal compliance purposes.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal data, subject to legal retention requirements
- Withdraw consent for marketing communications at any time
- Request a portable copy of your data
To exercise any of these rights, contact us at info@piussolutions.com. We will respond within thirty (30) days.
Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted to this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
Pius Solutions, Inc.
132 Maple Row Blvd., Suite 640
Hendersonville, TN 37075
Phone: (615) 241-6850
Email: info@piussolutions.com